FAQ
When selecting shipping please make sure you select your correct region. For next day delivery please make sure the order is placed before 1:30pm. Next day delivery is available Monday - Friday, for UK mainland only.
Deliveries need to be signed for at point of delivery or please let us know any special delivery instructions e.g. " can leave in porch "
For international shipping enquiries please contact us.
You may return products if they are unopened / unused and in their original condition within 14 days of the date you received them and obtain a refund. Please contact us first should you wish to return the goods.
Any delivery will only be attempted twice from our delivery team, if there is no completion of delivery or contact to delivery team all items will be returned to Secure floor coatings main office and a refund will be granted deducting a return fee that will be provided in proof from the transport company used to deliver the goods
Please note:
If you open tins and original packaging then we will not be able to offer the goods for resale as new so we will not be able to offer you a refund.
When returning goods we recommend that you use a courier who offers shipment tracking and that you insure the package for its full value. You will be responsible for any loss or damage to the goods during transit.
At 15°c this paint will be touch dry in 10 hours and through dry after 24 hours, we recommend to apply in sections and keep off the fresh coated area for minimum 3 days, if temperature is lower than 15°c this will affect the cure times and thickness of application will slow cure time down, Two thin coats are better than one thick coat.
We are always happy to help and give the best advice, first we need to find out if the floor is a surface this paint will adhere to and which of our floor paint products would be best. You can always drop us an email with pictures of the area and we are happy to take a look and give you step by step instructions.
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